Shipping policy

WE OFFER TWO SHIPPING OPTIONS:

USPS Ground: Free on orders over $40

• Please allow 1-3 business days to ship your order.
• Once your order has shipped, UPS Ground shipments will be received in approximately 3-5 business days, Monday – Friday.
• For orders under $40, shipping cost is $6. 
• Free Ground shipping does not apply to orders shipped outside the contiguous states.

UPS 2-day Shipping: $25

• Orders placed before 1:00PM PT will be sent out the same business day and received within two business days, Monday – Friday.
• *UPS does not deliver weekends or holidays (i.e.: 2-day shipments sent out on a Friday would arrive the following Tuesday)
• *UPS may not offer expedited shipping to some rural locations.

If you have any questions, or need additional assistance, please contact customer care via email: info@hellosugarluv.com

DO YOU SHIP INTERNATIONALLY?

Unfortunately, we do not ship internationally at this time.

LOST OR STOLEN PACKAGES

If you think your order has been lost or stolen, please contact our Customer Care Team at info@hellosugarluv.com

Our customer service hours are: Monday - Friday, 9AM to 5PM PT. We are closed most major holidays.